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|Shipping & Returns|
We will make every attempt to ship out your order same or next day. Depending on the current workload it normally takes 1 business day to ship your product. It is advisable that you check the status of your order online from time to time and contact us, if the status does not change to "Shipped" after prolonged period. If you require faster assembly and shipping please contact us and discuss with us whether it is realistic. Please feel free to check back on your Order Status page which will show updates as your order moves through our online order management system.
Your order will be in the "Preparing for shipping" status while we prepare the items to ship. It will than move into "Shipped" status when the package finally ships. The other order statuses are self explanatory: "Awaiting response from the customer", "Waiting for payment", "Processing payment" and "Order cancelled". If you feel the status is not appropriate for your order (for example if it says "Order cancelled" and it shouldn't be) please contact us and we will resolve the problem.
Once your product(s) shipped, you will receive a shipment confirmation via email. A shipping tracking # will be included, if available. You can also email to our shipping department at any time and ask about it. It may take a day or two for them to respond depending on the workload.
Satisfaction Guaranteed! If for any reason you are not satisfied with our product, simply let us know and we will take it back for a full refund or an exchange, you must return back in three business days, after this date we will not refund the money. We will refund the money to you when we get the return items. Or replace item for you.Sometime Airmail miss some postage, we will refund price and shipping fee when you can not get your item.
We send our products Worldwide!